Customer Care
Our goal is to provide our customers with the best customer care possible, and we know that a reliable product support team is important.
Customer Service & Billing
Toll Free: +1.877.877.7872 ext.500
Phone: +1 954.255.2622 ext.500
Email: billing@creditsoft.com
Technical Support
Toll Free: +1.877.877.7872 ext.200
Phone: +1 954.255.2622 ext.200
Email: support@creditsoft.com
Customer Web Portal
Login to Support Site
Please click on the following link to access our Support Site.
If you don't have a username and password please contact Customer Service at (954) 255-2622 or support@creditsoft.com
Software Rental Payment
After you have become a CreditSoft customer by signing your CreditSoft Rental Agreement and installing the software, you will receive your product registration key, valid for one month. For each month that you are current on your rental payment cycle, a new registration key will be issued. If you have a question about registration keys, please send us an email.
Registration Keys
Your payment must be received in our office before the 1st of each month to continue using your software without interruption.
If you have a question about registration keys, please send us an email.
Paying for your monthly license
Online Payment
The easiest way is to pay your rental online!
Click here to pay your invoice via PaymentCollect.
ACH Authorization
With ACH Authorization, we automatically debit your bank account on the same day of each month or charge a credit card for your payment for this month only. This method requires you to complete an authorization form and email it to our office at sales@creditsoft.com.
- ACH Authorization Form (Monthly) - To download the form click here.
- Credit Card Authorization Form (One-time) - To download the form click here.
Mailing or Delivering Your Payment
You may also mail or hand-deliver your payment to our office. If you are mailing your payments, please remember to give your payment enough time to be received and processed by the end of each billing month.
Attn: Administration
CreditSoft
9900 W. Sample Rd
Suite 200
Coral Springs , FL 33065
We are dedicated to not only providing the most advanced software product, but also making sure our customers are well-trained and able to use our software to its fullest capacity.
Our training programs and materials are specifically designed to help you get the most out of CreditSoft.
If you require immediate assistance, please call us at 1.877.877.7872 x600. Or please email us at support@creditsoft.com. One of our training specialists will be happy to assist you.
Online Training
Our online training program is individually tailored around each company's specific business model and practices.
Our trainers will work with you and your staff to make sure that you are getting the most out of using CreditSoft.
Online Training & Installation For New Clients
5 Day (or 40 hour total) Online Training & Installation
$ 4,495.00
3 Day (or 24 hour total) Online Training & Installation
$ 2,995.00
Additional Training For All Clients
1 Day (or 8 hour total) Online Training
$ 1,240.00
Additional Hourly Training
$ 250.00
On-site Training
Customers who request on-site training will be given a free quote for the instruction and travel costs associated with sending a CreditSoft Training Specialist to an office location.
To contact the training department, send us an email or call1.877.877.7872 x600 for more information.