The user can use the Apply Client Credits option to quickly apply all the existing credits to the appropriate clients.
The Apply Client Credits button will be displayed in the Accounting menu only if there are receipts & credits ready to be applied. Otherwise, this button will not be visible.
Applying a Batch of Credits to Clients
Click Accounting from the Main Toolbar
Click Apply Credits
Optional: Change Filters
Click Recalculate
Summary Screen displays counts for each item to be reviewed or processed
Click Show to review or process that section
Please click on the following glossary terms for their definitions:
All clients with funds allocated to points that match the filter and that have funds that match the filter will be counted as Exact Match with sub-counts for points with or without warnings.
Applying Credits
Select Clients individually or click apply all in the header row
Clients with Red Warnings will not be able to be selected and must be resolved before they can be disbursed
Click Apply Credits
Checks will be ready to print once the process is completed
Row Indicators
Yellow Row - Target Disbursement Date and Revised Disbursement Date are different
Pink Row - Target Disbursement Date is in the future
Warning Types
Client inactive or temporary.
Account closed.
Creditor not active.
Creditor not approved.
Creditor is generic.
Client marked as DND.
Client has negative unused credits
Client has CFG accounts - No CFG bank account.
Some credits on hold
Some credits before the filter date.
Not enough accumulated funds
Payment exceeds balance
The retainer fee cannot be paid until a proposal is queued
If a Payment Schedule point is applied before its regularly scheduled disbursement date an Task will be created and assigned as defined in the Administration Console.
All clients with funds allocated to points that match the filter, that have funds that match the filter, but also have extra funds allocated to the point will be counted as Over Match with sub-counts for points with or without warnings. If Over Match points are applied without the extra funds being reviewed the extra funds will be unallocated from the point.
If the user checks 'Create Promise to match allocated credit amount" when applying over matched credits a promise will be created to include the overmatch and the client's funds will be disbursed. If the client matches promise or minimum there will be a warning.
All clients with funds allocated to points that match the filter, that have funds that match the filter, but where the funds allocated don't match any of the Due Amounts (Minimum, Default, or Promised). These must be reviewed and can not be Applied.
All clients with funds not allocated to points. Past due points will display for any client with unallocated funds so the funds can be allocated appropriately.
Double click the record to open the Client Screen. Changes should always be made in the Promised Column of the payment schedule.
If a client has any negative credits they will display in Negative Credits and must be Balanced prior to disbursing any positive credits allocated towards payment points.
Balancing a Negative Client
Select Clients that have "Can be Balanced" checked by selecting individually or clicking Balance in the header row
Click Balance Credits
If a client has any virtual points due they display here to be marked paid. This feature is used by those agencies estimating what the client is saving on their own.
Marking Virtual Points Paid
Select Clients by selecting individually or clicking Mark Paid in the header row
Click Mark Paid